Assessment Results
Question-by-Question Feedback
The BRS Professional Training Suite will provide you with the practical capabilities you and your company need for highly effective results.
Business Focused Questions
- Do your end customers get the same answer when they use different channels to interact with your organization (e.g., phone, web, in-person, mobile app, etc.)?
Your Rating:
A rating below 8 means you will be providing inconsistent or incorrect results for customers depending on which channel they use. That yields poor customer experience.
Our solution: Apply better, more consistent rules to guide behavior and decisions.
- Is your data quality satisfactory?
Your Rating:
A rating below 8 means you are not exploiting the full potential of your data. Your interactions with customers and business decisions will be no better than your data.
Our solution: Bring business clarity to your data.
- Is your data understandable and usable?
Your Rating:
A rating below 8 means your data is not properly designed. Stakeholders are not communicating clearly; mis-interpretation and mis-understanding hurt day-to-day operations.
Our solution: A practical approach for using business vocabulary for designing data.
- Are you geared up to handle rapid change to business policies?
Your Rating:
A rating below 8 means it’s costly and time consuming to make changes. You are not as nimble as the world now expects; you lack business agility.
Our solution: Simplify, sharpen and innovate policies and processes.
- Are you able to answer your compliance department when they ask how some regulation or policy is implemented?
Your Rating:
A rating below 8 means you lack the ability to trace regulations and policies through their interpretation and into implemented business processes and systems. Your organization is exposed to penalties, risks, and other compliance issues.
Our solution: Ensure traceability by focusing directly on policies and rules.
- Can you determine what rules were used to make each operational business decision (e.g., eligibility for a loan, adjudication of a claim, assignment of a resource, etc.)?
Your Rating:
A rating below 8 means your organization cannot explain how its decisions are made. The result is poor customer experience, lack of transparency, and suboptimal outcomes.
Our solution: Understand, share, communicate and retain complex knowledge.
- When a business policy or rule changes can you assess the impact on processes, decisions, data, requirements, and other rules?
Your Rating:
A rating below 8 means your organization is depending on tacit rather than explicit knowledge. The consequence is never-ending rework, frustrating delays, and high costs.
Our solution: Adopt a knowledge-centric approach.
Project Focused Questions
- Can you break down complex business logic into manageable parts for easier analysis?
Your Rating:
A rating below 8 means your system development often fails to meet expectations or needs. Perhaps your business analysts are simply not equipped with the right skills for the job.
Our solution: Increase the value, speed and effectiveness of your requirements practices.
- Can you break down complex business logic into manageable parts for easier analysis?
Your Rating:
A rating below 8 means you will fall further and further behind in the knowledge economy. Your shortcomings will become ever more visible as more and more business capabilities go digital.
Our solution: Apply a structured approach to systematically reduce knowledge into manageable chunks.
- Do you feature standard business vocabulary as a core component of your approach?
Your Rating:
A rating below 8 means you and your stakeholders frequently misunderstand and misinterpret core concepts of the business. System developers receive incomplete, incorrect, inadequate, or misdirected requirements.
Our solution: Build a blueprint for your core business vocabulary.
- Are your process models easy for business partners to understand?
Your Rating:
A rating below 8 means your stakeholders have a hard time following your model and relating it to their business perspective. They tend to disengage before important decisions about business practices are reached.
Our solution: Externalize business rules from process models.
- Do you know the difference between business rules and business requirements?
Your Rating:
A rating below 8 means your requirements will be overly complex, poorly structured, and hard to validate.The business motivation behind requirements is easily lost.
Our solution: Understand and exploit the difference between rules and requirements.
- Do you have a structured, systematic approach to interpreting business policies, deep subject matter expertise, contracts, regulations, etc.?
Your Rating:
A rating below 8 means your approach is not centered on the rules and knowledge that govern the business.Your requirements are consequently disconnected from basic elements and needs of governance.
Our solution: Adopt a policy and rule centric approach.
- Do your business partners seek to be more engaged in your requirements process?
Your Rating:
A rating below 8 means you are not communicating at their level, or you are not perceived as adding real business value and solving their problems. Implementations fail to meet expectations.
Our solution: Use the right kind of artifacts to communicate and connect at the business level.
- Are you writing your business rules in clear, concise business English?
Your Rating:
A rating below 8 means you are failing to express and retain key business knowledge.Opportunities to engage subject area experts and rethink rules as you innovate are missed.
Our solution: Express rules in structured business English.
How the Five BRS Professional Training Modules Can Help You
Training Modules:
Achieving Better Business Outcomes
Our Solutions:
Solution 1.
Apply better, more consistent rules to guide behavior and decisions.
Solution 2.
Bring business clarity to your data.
Solution 3.
A practical approach for using business vocabulary for designing data.
Solution 4.
Simplify, sharpen and innovate policies and processes.
Solution 5.
Ensure traceability by focusing directly on policies and rules.
Solution 6.
Understand, share, communicate and retain complex knowledge.
Solution 7.
Adopt a knowledge-centric approach.
Solution 8.
Increase the value, speed and effectiveness of your requirements practices.
Solution 9.
Apply a structured approach to systematically reduce knowledge into manageable chunks.
Solution 10.
Build a blueprint for your core business vocabulary.
Solution 11.
Externalize business rules from process models.
Solution 12.
Understand and exploit the difference between rules and requirements.
Solution 13.
Adopt a policy and rule centric approach.
Solution 14.
Use the right kind of artifacts to communicate and connect at the business level.
Solution 15.
Express rules in structured business English.
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